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One of the leading banks in Mauritius with representative office in South Africa bridges Africa and Asia. Bank engaged in a Digital Transformation journey, HCM domain being a key area to start the activities. The main objectives of these project were to:
– Embrace an innovative mindset and become the ‘Digital Bank’ that empowers customers;
– Automate and re-design the operating processes to standardize and align with global best practices;
– Improve data security, access to information and support “Maker-Checker” principle;
– Reduce operational issues;
– Support a growing number of employees. Attract, develop and retain the best people by defining a strong corporate identity, creating a culture of excellence and helping employees by creating for them the best place to work;
– Improve decision-making based on BI reporting.

In order to replace obsolete applications and reconstruct all Human Resources processes, the Customer researched available IT systems and identified that their requirements could be fully covered by Oracle HCM Cloud solution. Initial implementation project failed due to the inability to provide a solution in line with Oracle HCM Cloud best practices. Kertios with partner were able to restart the project and deliver requested solution with expected results:
– Replacement of current obsolete Sage People application by a modern and best in class HCM solution for a large scope of domains;
– Optimization of processes based on best practices and standard Oracle HCM Cloud functionality;
– Improvement of employee data management and related analytics for better reporting capabilities and alignment with good practices;
– Enhancement of data quality by implementing a single source of information;
– Better adaptation of the company to organizational, structural and regulatory changes;
– Unification and harmonization of compensation processes by reducing errors and increasing employee efficiency and motivation;
– Deployment of Integration with Sage Payroll solution;
– Preparation for future Oracle ERP Cloud implementation.

The functional scope of HCM Cloud solution deployment covered Core HR, Absences, Compensation, Recruitment.