Any company prioritizes the following interrelated tasks:
- prompt and at the same time accessible support for users when they perform certain functions (including the ability to correctly fill out forms in the system),
- improving user knowledge on an ongoing basis,
- clear and accessible presentation of materials through an informative and modern UI.
But how to communicate promptly to users the changes of corporate policies and business processes?
How to draw their attention and at the same time get them interested in learning new materials without involving 3rd party companies and in short terms?
Realizing the importance of these challenges and based on the requirements of customers, Oracle introduced its innovative product – Oracle Guided Learning (OGL).
OGL is an enterprise cloud platform that helps the implementation of individual, driven, and contextual user onboarding visulizations in order to streamline, enhance and simplify the adoption of web applications.
OGL is mostly an information and learning interface embedded in a host application. It allows to implement in-application instructions and guidance to make adoption of any web-based application more smooth and simple. It also contains AI elements that allow to streamline setup of necessary guidelines.
OGL is supported for Fusion (HCM Cloud) and non-Fusion applications (Oracle Peoplesoft applications, Oracle Enterprise Planning Cloud, Oracle CPQ Cloud, Oracle JD Edwards EnterpriseOne, etc.)
By delivering innovative products like these, Oracle is staying true to its objective of being ahead of the curve and remaining a digital leader.
Kertios always follows Oracle novelties and trends. We explored this tool and are ready to support you in putting into practice as a part of HCM Cloud implementation project or as a separate activity.
Learn more about OGL functionality and Kertios offer by clicking on this link